Terms of Service

Terms of Service (ToS) for Winbot

Effective Date: OCT 24, 24

Welcome to Winbot! These Terms of Service (“Terms”) govern your use of our chatbot platform and related services (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please do not use the Services.

1. Acceptance of Terms

By using Winbot, you acknowledge that you have read, understood, and agree to these Terms. If you are using the platform on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.

2. Services Overview

Winbot provides a chatbot solution that integrates with various platforms such as Facebook Messenger, WhatsApp, Instagram, and others. Our Services enable businesses and users to build, deploy, and manage chatbots to enhance communication and automate processes.

3. User Responsibilities

Compliance with Social Media Platform Policies: You agree to follow the policies and terms set by third-party platforms (e.g., Facebook, Instagram, WhatsApp) when using our chatbots.
Prohibited Content: You will not use the chatbot for illegal, offensive, or prohibited activities, including but not limited to:
- Spam, phishing, or deceptive messages
- Harmful or abusive content
- Collection of user data without consent
Data Privacy: You must ensure that any user data collected via the chatbot complies with data privacy laws (e.g., GDPR, CCPA) and that proper consent is obtained from users.

4. Account Registration and Security

You must create an account to use the Services. You are responsible for safeguarding your login credentials and agree to notify us immediately of any unauthorized access or security breaches. Winbot will not be liable for any losses arising from the misuse of your account.

5. Fees and Payments

Use of certain features may require payment. You agree to pay any applicable fees according to the pricing plans provided. Failure to pay fees may result in the suspension or termination of your access to the Services.

6. Third-Party Integrations

Our platform connects with external services like Facebook, WhatsApp, and other social media providers. Winbot is not responsible for the availability, functionality, or compliance of third-party services. You must abide by their terms of service when using our integrations.

7. Intellectual Property

All content, software, and technology used in the Services are owned by Winbot or its licensors. You may not copy, modify, or distribute any part of our platform without prior written consent.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in behavior that harms the integrity of our Services or third-party platforms.

9. Limitation of Liability

To the fullest extent permitted by law, Winbot will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or integrations with third-party platforms.

10. Indemnification

You agree to indemnify and hold harmless Winbot, its affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the Services or your violation of these Terms.

11. Privacy Policy

Our use of personal data collected through the platform is governed by our [Privacy Policy]. By using the Services, you agree to our data handling practices outlined in that policy.

12. Changes to Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email or through the platform. Your continued use of the Services constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of UK. Any disputes arising from these Terms will be resolved in the courts of UK.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Company: BUY PLANET LTD

Email: info@buyplanet.uk
Address: 1 Coldbath Square, Farringdon London, UNITED KINGDOM, EC1R 5HL

15. Acknowledgment and Acceptance

By using the Winbot services, you acknowledge that you have read and understood these Terms and agree to be bound by them.